Commonly Asked Questions
The Info You’re After
Do you offer gift cards?
At the present time, we do not offer gift cards. However this is something that we hope to offer in the future as our business expands.
What are the payment options?
The payments methods accepted are credit or debit card, PayPal during online checkout, or cash when picking up item. We also have card reader that we are able to use for in-person pick up.
What is your return policy?
We strongly recommend that customers should refer to the product description, specification and information prior to checkout. All sales are final. We accept returns for refund or exchange for items that have been damaged in transit.
Sign Care
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Take care of your handcrafted wood décor to ensure a lifetime of enjoyment.
Do not place in direct sunlight
Wood, by nature, is photosensitive.
If exposed to direct sunlight, over time, it changes color. We recommend keeping your item protected from direct sunlight (outdoors) to avoid the change in appearance of color and extend the longevity of your piece.
Avoid exposure to water and the elements
Our wood signs are protected with polyurethane, but over time your beautiful piece may warp (bend or twist) if exposed to water. Keep your sign sheltered from rain, high humidity, and extreme temperatures.
Use tack cloth to clean
The best material to clean our handmade signs is to dry wipe with tack cloth. Using a towel or other fabric to clean a sign may result in tiny fibers sticking to the wood finish. Tack cloth has a sticky surface that adheres to dust particles and will not leave fibers behind.